Delete Account Policy for Siyyana

At Siyyana, we respect your right to privacy and provide you with the option to delete your account at any time. If you wish to delete your Siyyana account, please follow the steps below.

1. How to Request Account Deletion

To request the deletion of your account, please send an email to [email protected] from the email address associated with your Siyyana account. In your email, include the following information:

• Subject: Delete My Account
• Body: Please provide your name, phone number, and a brief message requesting the deletion of your account.

2. Account Deletion Process

Once we receive your deletion request, we will:

• Verify your identity and confirm the request via a reply to your email.
• Upon confirmation, we will permanently delete your account and all associated data, including personal information and service history.
• You will no longer be able to access your account, and the deletion process is irreversible.

3. Timeframe for Deletion

We aim to process and complete account deletion requests within 7 business days of receiving your request. During this period, you will not have access to your account or the data stored in it.

4. Data Retention

• After account deletion, we will remove your personal data from our active systems.
• However, some data may be retained in backups or for legal compliance purposes for a limited period, in accordance with applicable laws and regulations.

5. Reversing the Deletion Request

Once we delete your account, the process is irreversible, and we cannot recover your data. If you change your mind, you must create a new account and start over.

6. Contact Us

If you have any questions or require further assistance with deleting your account, please contact us at [email protected].