Privacy Policy
Siyyana operates the Siyyana Mobile Application. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service, and the options you have regarding your data.
1. Information We Collect
- Personal Information: When you register as a user or employee, we collect basic personal information such as your name, email address, phone number, and other contact details.
- Service Requests: We collect details about your service requests, including the employees you contact and any communications (calls, WhatsApp, etc.).
- Reset Password: We collect your email address when you use the password reset feature.
- Location Data: To help users find employees in their area
- How We Use Your Information
- Account Management: To manage your user or employee account, including authentication and password reset via email.
- Service Requests: To connect users with employees offering services and facilitate communication (calls, WhatsApp).
- App Improvement: To analyze app usage and improve the Service.
3. Sharing Your Information
- We do not share your personal data with third parties, except for necessary services (such as enabling communications between users and employees) or when required by law.
4. Security of Data
We take reasonable precautions to protect your data, but no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
5. Your Data Protection Rights
- Access: You can request access to your personal data.
- Correction: You can request corrections to any inaccuracies in your data.
- Deletion: You may request deletion of your data, though some data may be retained for legal purposes.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Email: [email protected]